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The St. Charles Police Department works to protect St. Charles citizens and businesses from crime, but nothing promotes a crime-free environment as well as an active and aware public.

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The mission of the program is to encourage and implement high quality programs that foster mutual understanding, friendship, and goodwill through cultural, social, business, and educational exchanges between St. Charles and her Sister Cities.

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The City of St. Charles Fire Department operates an Advanced Life Support (ALS) emergency medical service for its residents and visitors. Find information on fees, insurance, payments, and more.

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The Water Division produces and distributes drinking water.

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Both city and county water and sewer bills are mailed every 2 months. If you have questions concerning your water and sewer service or bill, please contact the Collections Office at 636-949-3212.

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How to obtain a copy of an incident or traffic crash report.

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The Collections Office is responsible for various city fees and water bills.

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Pay your water utilities online or by calling 888-715-0162.

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A rain garden is a shallow depression in your yard that is planted with native wetland or wet prairie wildflowers and grasses. It is designed to naturally collect water that runs off your roof or is discharged from your sump pump.

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Missouri law prohibits disposing of yard waste in a landfill.

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Trash is collected once per week from the provided trash car, day depending upon your address.

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By law, only non-hazardous household solid waste can be collected.

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Recyclables are collected once per week from the provided recycling cart.

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The City of St. Charles operates a 24-hour local government cable access channel.

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Court will accept the following methods of payment:
Cash, Money order, Cashier Check, online, and phone payments.

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Stormwater is water from rain or melting snow that moves across an impermeable surface. The City of Saint Charles’ stormwater system includes ditches, detention basins, just over 175 miles of stormwater pipes with over 5,200 curb inlets, 2,108 storm manholes, 1,210 storm outlets, 54 culverts, 11 bridges, and multiple codes meant to control the impact of development on stormwater runoff. This system is maintained by the Public Works Department and designed to help control urban flooding events by directing stormwater runoff into detention basins, local creeks and streams.

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Since the passage of Proposition P on August 2, 2016, the Department of Public Works, Department of Engineering and the Stormwater Task Force have been busy prioritizing projects across the City. The Task Force has recommended 24 projects to be completed, some of which have already entered the design phase. * These projects are listed in no particular order

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The primary purpose of snow and ice control is to provide for the safety and mobility of the public during periods of heavy snowfall and snow accumulation, and icy conditions.

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Applicants should discuss all proposals and plans with the designated representative for the neighborhood in which the project is located.

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The City of St. Charles participates in Mission: Clean Stream every year to encourage our residents to get involved and help us keep our rivers and streams clean and free of debris.

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Our Canine Unit is an important tool in providing excellence in police services to the citizens of and visitors of St. Charles Missouri.

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The Operation Services Bureau consists of the Patrol Division and Animal Control.

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The Citizens with Disabilities Advisory Board advises the Mayor, City Council, and City Administrator on matters relating to the welfare of citizens with disabilities.

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Historic Main Street Tour Application

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Learn about important contacts in Human Resources.

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The Citizen Police Academy is a look into the values, philosophy, and operations of the St. Charles Police Department.

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Traffic calming incorporates engineering design and management strategies that balance vehicular traffic on streets with other uses. Engineers explore and implement traffic calming techniques that lessen the impact of motor vehicle traffic by slowing it down, or literally “calming” it.

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The various Boards, Committees, and Commissions of the City of St. Charles are created by ordinance and receive their authority and responsibilities through the ordinances.

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Learn about attorney information online.

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Annual Holiday display contest nomination form

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The St. Charles Chamber of Commerce is in its 8th decade of serving the community, and nearly 600 members.

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The City of St. Charles publishes a quarterly newsletter, which is mailed to all residents and businesses.

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The Cemetery Advisory Committee assists the Parks and Recreation Board in matters relating to the City Cemetery.

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Utility Division

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Information on the Mayor’s State of the City 2020 event

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The Digital Media Commission reviews local programming on the city’s cable television channel and makes recommendations for new programs or features to the Mayor and City Council.

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The Landmarks Board reviews and approves or denies architectural features of proposed new buildings or additions to existing buildings in historic districts, and makes recommendations on establishing new historic districts and designating individual buildings as historic landmarks.

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The Local Housing Authority prepares, carries out, acquires, leases, and operates housing projects.

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The Parks and Recreation Board makes and adopt bylaws, rules, and regulations for the operations of the parks and the recreation programs of the city and the city cemetery.

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The Public Facilities Advisory Board engages in activities for the benefit of the city that are permissible for not-for-profit corporations and issues revenue bonds on behalf of the city to facilitate the financing of Capital Improvements for the benefit, use or ownership of the city.

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The Building Board of Appeals hears appeals of the Building Code Official’s interpretations of the various codes and affirms or denies actions taken by the Code Official in the condemnation of structures.

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Information regarding the solicitation of engineering consultants for our projects.

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Court payments are only accepted by cash or money order.

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The Planning and Zoning Commission holds public hearings on amendments to the zoning code and rezonings, and reviews and makes recommendations on plats and site plans for development outside of the Historic District.

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Animal Control, a division of the St. Charles Police Department, is always seeking willing volunteers to help run the city’s Animal Shelter.

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The Mel Wetter and MO 370 Interchange Study has identified the intersection of Mel Wetter Parkway and Little Hills Expressway to have significant traffic delays and experiencing an increase traffic volume due to new developments. After a detail evaluation, a roundabout at Mel Wetter Parkway and Little Hills Expressway was the preferred alternative.

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The City of St. Charles has ordinances for pet owners to follow in order to help keep people and pets happy.

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View information for residents of St. Charles.

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Planning and Zoning is solely or partially responsible for implementing certain plans and strategies.

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